Posts In: Security

GDPR and our clients

May 24, 2018 Data, Security

Friday 25 May is GDPR day and Smith of Derby are fully prepared. Our mission is to look after your clocks, and that extends to how we look after all the data we use to make contractual arrangements with you. We can honestly say that the information we hold has only ever been used in the course of business with our customers. It is in all our interests to keep it secure. For everyone already on our database and with whom we currently do business, there will be no changes to the way we do business with you. If that…

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Certified Safe

Today we received renewal our Safe Contractor Accreditation from Alcumus. Alcumus provides technology-led compliance risk management, certification and accreditation services, supporting both UK and International clients with their Testing, Inspection & Certification (TIC) and Governance, Risk & Compliance (GRC) strategies. Our accreditation covers all our safety critical work, which includes working at height, on scaffolding and using rope access. All our clockmakers are fully safety trained in these areas, as well as first aid and general heath and safety procedures. This is vital in our work with tower clocks. Access is often via steep stairs and ladders, and clock gears…

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Smith of Derby and GDPR

April 3, 2018 Data, News, Public, Security, Time

Without our database, we would be unable to fulfil any of our customers’ needs. Every clock assignment, whether new build or restoration, is a unique project specific to a client and also specific to a location. We also serve over 4,000 UK clients every year on maintenance contracts, again by visiting a specific clock site. Close liaison with at least one person for every clock we deal with is therefore central to our operations. Our database holds 2 kinds of information: the clock itself and its location and access information – that is the physical or mechanical details. The other…

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